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RESUME
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| SUMMARY OF QUALIFICATIONS |
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·
Persuasive communicator with well-developed presentation and sales
skills
· Proven abilities and experience cultivating and maintaining
strategic relationships
· Management knowledge in overall planning,
organizing, marketing and implementation of community initiatives
·
BA in Business Management/MA in Creative Writing (June 2010)
· Strong
customer service focus
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| EXPERIENCE/RELEVANT SKILLS |
March 2003-Present | Clive, IA
Professional Relations Representative |
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· Licensed
Insurance agent in 50 states in Commercial, Personal Life and Health Lines for
Dental and Chiropractic Markets
· Create and deliver Risk Management
and Starting Into Practice training programs that created opportunities at all
18
chiropractic colleges across the nation and assisted company in
garnishing new clients and reduced future claims
· Extensively travel
the United States and Canada representing company at national and international
events to promote
corporate
relationships as well as retention of customer bases
· Determine
college donation budget to leverage market share
· Attend trade show
and special events
· Company Blogger on
www.startingintopractice.com
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April 2000-March 2003 Pella Chamber of Commerce |
Pella, IA
Directing Manager/Community Concierge |
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·
Implemented first replicable nationally known new-resident service in the
United States as a recruiting and retention tool
which reduced the
time human resource departments spend with new hires by over 50% and the time
it takes new residents
to find housing
in this community by 35% in first 6 months of operation
· Delivered
dynamic Power Point presentations to over 57 communities across the nation as a
featured speaker, seminar
educator and
panelist
· Directed design for award-winning state-of-the-art web
site and marketing tools. www.positivelypella.com
· Facilitated
partnerships between retail stores, local and regional corporations and
community leaders which led to
community
growth
· Involved in all phases of Economic Development issues
including site selection, TIF funds, city and community
relationships
· Conceived, designed and sold a relocation brochure
for new resident recruitment purposes that resulted in $35,000 new
revenue
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1996-2000 Elkhart County Convention Bureau |
Elkhart, IN
Account Executive/ Meeting and Group
Marketing/International Sales |
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· Extensive
trade show experience promoting tourism domestically/internationally resulting
in higher visitor visits to community
· Developed, implemented and
promoted two national award-winning group tours in 1999, increasing regional
group tour visits
from 45 to 250 in
1 year and to 435 in 3 years
· Utilized database management marketing
to increase market share n Created marketing tools and initiatives for
segmented
target markets
· Requested speaker at national tourism
events on innovative programs and out-of-the-box marketing
techniqes
· Established partnerships with larger tourism markets such
as Chicago, Indianapolis, Detroit and the Great Lakes area that
increased market
share to Northern Indianan Presented our tourism area on international sales
missions to increase Amish
Country's
visibility to second tier travelers
· Acted as the Mayor's
international representative in tourism for Elkhart Sister City Association to
Burton-on-Trent, England
which set the
stage for increased tourism base from that country
· Active on-line
telecommuter between Iowa and Indiana utilizing Microsoft Word/ACT/Excel/PC
Anywhere
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1996-2000 Elkhart County Convention Bureau |
Elkhart, IN
Account Executive/ Meeting and Group
Marketing/International Sales |
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·
Multi-million dollar sales agent of intangible travel products
·
Planned, implemented and followed up detailed VIP sales incentives around the
world resulting in new sales for agency
· Conducted surveys,
interviews, qualitative and quantitative comparisons to determine corporate
needs. Designed, promoted
and implemented a
marketing strategy to attain those goals using a travel product
·
Managed and negotiated all hotel contracts, food and beverage orders, airlines,
rooming lists, timelines, ground transportation,
implementation
and execution of corporate meeting planning
· Trainer of all staff in
group and incentive department
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| AWARDS & HOBBIES |
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· Employee
of the Year, ABC Travel 1984
· Presidents Board of Honor, 1st Chicago
NBD Bank 1991
· Above & Beyond Service Award, American Airlines
1995
· Iowa Governor's Volunteer Award 2002
· Algonkian
Writers Retreat 2005
· New York Pitch Conference 2006
·
Participant in 3-Day, 20 mile-a-day walk for Susan B. Komen
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